Return & Refund Policy

At click2egypt.com, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, we offer a straightforward and customer-friendly return policy. Please review the details below for a hassle-free experience.

Eligibility for Returns

• Returns are accepted within 30 days of receiving your order.
• Items must be in unused, original condition with all packaging intact.
• Customized or personalized items are non-refundable, unless defective.

How to Initiate a Return

1. Contact our customer support team at info@click2egypt.com with your order details.
2. Our team will guide you through the return process and provide a return authorization.

Shipping and Refund Details

• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds: Once we receive and inspect the returned item, refunds will be processed within 7 business days to the original payment method.

Damaged or Defective Items

• If your item arrives damaged or defective, contact us within 48 hours of delivery with photos for a replacement or refund.

We value your trust and are committed to providing the best shopping experience.